On July 28, 2024, Kamlakar Shenoy, a 67-year-old senior citizen, submitted a complaint to the Azad Maidan Police Station against BEST Undertaking, the Additional MC City, and members of MERC. The complaint alleges the theft of digital electric meters and the illegal installation of smart electric meters. Shenoy claims these actions were committed without proper legal authority or consumer consent and outlines several legal violations, including cheating and criminal breach of trust. He raises concerns about the financial implications, lack of transparency, and potential harm to consumers. Shenoy urges the police to register an FIR and investigate the matter.