This circular issued by the Director General of Police (DGP), Maharashtra State, addresses the issue of complainants frequently petitioning the High Court for the transfer of investigations. [cite: 73, 74, 75, 76, 77] To mitigate this, it directs all Unit Commanders to establish a weekly Grievance Redressal Day in each police station, preferably on Saturdays between 10:00 and 11:30 hrs. [cite: 78, 79] Police stations are required to display a board with contact information for the Superintendent of Police/Commissioner of Police. [cite: 79, 80] Investigating Officers (I.Os) are to be present to provide complainants with updates on the progress/status of inquiries/investigations. [cite: 80, 81] If unsatisfied, complainants can approach higher authorities. [cite: 82] Information about the Grievance Redressal Day must be published on the unit’s website. [cite: 83] The circular emphasizes that these measures aim to increase transparency and public satisfaction. [cite: 84, 85, 86, 87]